Assistant Automotive Service Center Manager
On-site · Traverse City, Michigan, United States
Job Summary
Assistant Automotive Service Center Manager to assist the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center. Responsibilities include resolving customer issues, providing technical assistance and training for service technicians and advisors, supervising Service Center associates, performing Technician responsibilities as needed, and demonstrating awareness and compliance with Loss Prevention and safety policies. Qualities sought include valid driver’s license, strong communication, automotive maintenance and supervisory/retail experience, ability to work evenings and weekends, ASE certification progression, and forklift certification; Michigan-specific ASE requirements for tech levels per location.
Required Qualifications
- Must possess a valid driver's license
- Great communication skills
- Prior Automotive Maintenance experience preferred
- Prior supervisory experience preferred
- Prior Retail experience preferred
- Able to work evenings when needed and at least every other weekend
- Able to pass pre-employment drug screening and background checks
- Able to attain an ASE Certification in A4 Steering and Suspension and A5 brakes within one year of hire date
- Must possess or have the ability to obtain forklift certification
- Ability to read and speak English and communicate with customers and co-workers
- Michigan stores only: ASE A4 and A6 Certifications required for Tech Level II and ASE A3, A4, A5 and A6 Certifications required for Tech Level III OR equivalent Michigan certifications
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