Assistant/Associate Analyst, Transportation
On-siteColumbus, Ohio, United States
Job Summary
Monitor daily parcel carrier performance across North America, investigating disruptions, service failures, and late deliveries while serving as the point of contact for operational escalations with internal stakeholders and external carriers. Develop and distribute transportation performance reporting dashboards, analyze shipping trends and cost drivers, and perform root cause analysis to provide actionable recommendations for continuous improvement. Partner with carrier account teams and cross-functional groups including Distribution Centers, Customer Care, and Finance to drive operational excellence and optimize transportation costs. Identify automation opportunities using Microsoft Power Platform and AI-enabled solutions to enhance efficiency and scalability.
Required Qualifications
- Minimum 2 years of experience in transportation, logistics, supply chain, operations, analytics, or relevant experience
- Experience working with parcel carriers and transportation networks
- Background in retail, eCommerce, distribution, fulfillment operations, or relevant experience
- Continuous improvement and project management experience a plus
- Strong analytical and problem-solving abilities
- Advanced Microsoft Excel skills
- Familiarity with transportation management, parcel operations, or supply chain systems
- Ability to interpret large data sets and translate findings into business recommendations
- Strong attention to detail and sense of ownership
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication and stakeholder management skills
- Comfortable balancing operational execution with strategic analysis
Desired Qualifications
- Experience with Power BI, Tableau, or similar reporting tools preferred
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