Assistant Area Manager, Newport Beach
$70,304–$70,304 year
On-siteNewport Beach, California, United States
Job Summary
Audit properties, manage supplies, and respond to guest and homeowner concerns in a timely fashion to ensure superior experiences. Serve as the market lead and personnel manager when Area Managers are absent, acting as the bridge between owners and internal departments while reviewing distribution statements. Conduct regular inspections to maintain standards and metrics, proactively identifying quality assurance issues and assigning rectification duties. Coordinate housekeeping and routine maintenance tasks, including changing linens and troubleshooting technical issues, while ensuring adequate inventory levels. Monitor progress on resolved issues and take independent judgment to address compliance concerns. Frequently travel to various sites within the designated area, including rotating on-call after hours for market support.
Required Qualifications
- 2+ years of hospitality or customer-facing experience
- Basic maintenance abilities and willingness to do tasks such as tightening doorknobs, putting in drywall anchors, etc.
- Basic skills in Microsoft Office (Excel, Word & PowerPoint)
- Ability and availability to work weekends, holidays, and with an overall flexible work schedule to fit current business needs
- Access to a reliable vehicle and a valid driver's license
- Ability to spend a majority of working time standing, walking, and driving to properties
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull and lift more than 25 lbs.
- Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
- Responsiveness via Slack and email
- Experience in Hospitality and/or Real Estate and Accredited Residential Manager (ARM) designation are a plus
- Must reside in the designated area
- Business needs dictate hands on in market presence
Desired Qualifications
- Knowledge of Salesforce a plus
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