Assistant Analyst, Customer & Digital Insight & Analytics - A&F Co.
$65,000–$75,000 year
On-siteColumbus, Ohio, United States
Job Summary
Develop and maintain dashboards and reporting solutions using Power BI, Excel, and enterprise analytics tools to support customer engagement and digital performance visibility. Analyze data to identify trends, opportunities, and risks while partnering with Product, Customer, and Technology teams to translate business requirements into scalable analytics solutions. Monitor data quality, resolve reporting discrepancies, and contribute to emerging AI-enabled tools and self-service reporting capabilities. Communicate insights to technical and non-technical audiences, ensuring stakeholders access accurate, timely information for decision-making.
Required Qualifications
- Bachelor's degree or equivalent experience
- Experience through coursework, internships, co-ops, or professional roles in analytics, reporting, business intelligence, or a related field
- Strong technical skills in: SQL
- Strong technical skills in: Power BI
- Strong technical skills in: Digital Analytics
- Strong technical skills in: Microsoft Excel
- Experience creating reports, dashboards, or visualizations that help answer business questions and support decision making
- Strong analytical, problem-solving, and critical-thinking skills
- Ability to communicate effectively with both technical and business partners
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
- Understanding of customer-facing and digital business metrics, reporting processes, and performance tracking
- Work from anywhere (Mondays and Fridays are 'work from anywhere' days for most roles and six work from anywhere weeks per year)
- This role allows for remote work across the U.S.
Desired Qualifications
- Experience with Databricks, Snowflake, Adobe Analytics, or similar analytics platforms
- Familiarity with data modeling, semantic models, and curated datasets
- Experience supporting dashboard adoption and self-service analytics initiatives
- Knowledge of digital analytics, customer insights, customer journey measurement, or marketing performance reporting
- Exposure to AI-enabled analytics tools, automation solutions, or enterprise reporting platforms
- Understanding of data governance, data quality management, and reporting best practices
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