Assistant Account Handler
$28,000–$28,000 year
HybridLiverpool, England, United Kingdom
Job Summary
Support Account Handlers with day-to-day servicing of a client portfolio by preparing and processing new business, renewals, and mid-term changes, including obtaining quotations and checking policy documentation. Maintain accurate systems and records while handling routine enquiries and liaising with insurers and third parties to strict timescales. Proactively identify, report, and help resolve breaches, complaints, E&O issues, and QA actions while committing to continual professional development. This role offers a salary of up to £28,000, 26 days' holiday, and hybrid working from the Liverpool office within a fast-paced insurance group focused on career progression and collaborative culture.
Required Qualifications
- Experience within an administrative, customer service or support roles
- Confident handling client queries by phone and email
- Building good relationships
- Working accurately with data and documents
- Diligent individual with a strong work ethic
- Used to working to deadlines
- Managing multiple tasks in a busy team
- Proficient with Microsoft Office
Desired Qualifications
- Experience within the insurance industry/regulated environment
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