ASSIST. TECHNIQUE ET PLANIF. CDD de 6 mois

Receive service requests from internal and external stakeholders via telephone, email, and business tools, then open and track intervention files. Plan operational team interventions based on internal and external customer conditions, communicating schedule changes as needed. Order parts required for interventions and follow up on external orders, while planning periodic general safety inspections in compliance with regulatory deadlines. Allocate supplier invoices for inspections, manage credit requests, and ensure receipt of necessary documents before scheduling work. Enter and update work-related data such as estimates and customer satisfaction metrics in business tools.