Assist Community Director
$64,480–$68,640 year
On-siteAndrews AFB, Maryland, United States
Job Summary
Oversee daily community operations by directing office staff, managing resident communications, and resolving complaints before escalation. Lead quarterly resident meetings, review monthly newsletters, and approve timesheets within the payroll system. Collaborate with the bookkeeper to collect rents and monitor utilities, while working with the Turn Supervisor to schedule vacant make-ready maintenance. Assist the Community Director with budget preparation, annual reports, marketing strategies, and drafting resident correspondence. Implement community policies, conduct health and safety inspections, and serve as the liaison to various partners. Represent the company professionally while maintaining a positive attitude in a fast-paced environment.
Required Qualifications
- A minimum of five years' experience in a customer service related industry, preferably multi-family property management
- Must be able to pass background investigation and drug test screening
- High School Diploma or equivalent
- Valid Driver's License
- Must have or be able to obtain the designation of ARM® (Accredited Residential Manager) within one year
- Must successfully complete all required courses, classes, and training provided by MMS
- Must be able to work as part of a team, as well as complete assignments independently
- Demonstrate an ability to lead, support and contribute to community team
- Must possess strong attention to detail
- Demonstrate strong oral and written communication skills
- Competence in operation Microsoft Office including Word and Excel, and community management software
- Must demonstrate a professional and positive attitude in every aspect of his/her work
- Must be able to work in a fast-paced and customer service-oriented environment
- Must be able to work 40 hours per week to include occasional evenings and weekends if required for community events
- Requires routine squatting, walking, and lifting of no more than 50lbs without assistance, with full range of motion
- Must be able and eligible to drive a company vehicle
Desired Qualifications
- Military experience or prior exposure to the military is a plus
- some college
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.