Asset Retention Specialist II
$46,000–$61,000 year
Hybrid · Kansas City, Missouri, United States
Job Summary
Asset Retention Specialist II in Kansas City, MO, a full-time in-office role transitioning to hybrid after training. Responsibilities include managing a designated territory of canceled loans, coordinating return premium discussions, analyzing arrears, collaborating with agency partners to understand causes and communicate impacts, supporting asset management with tools and reports, mentoring new associates, and performing process-improvement initiatives to support company objectives. The role requires strong communication, relationship-building, organizational skills, and proficiency with Word, Excel, and Outlook. Compensation ranges from $46,000 to $61,000 plus benefits. Training and a comprehensive benefits package are provided; company offers parking/commuter benefits, wellness programs, 401(k) with match, and team events.
Required Qualifications
- 3+ years of work experience in administrative, customer service, insurance, commercial lending, or related
- Excellent verbal and written communication skills
- Experience building and maintaining successful working relationships
- Basic proficiency in Microsoft Word, Excel, and Outlook
- Ability to work in group settings and autonomously
- Strong organizational skills and time management
- High school diploma completed, some college preferred but not required
Desired Qualifications
- Some college preferred but not required
- Experience mentoring new associates
- Strong organizational and time-management skills
- Proficiency with Microsoft Word, Excel, and Outlook
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