Asset Protection Specialist (Part Time), Rise on the Strip
On-siteLas Vegas, Nevada, United States
Job Summary
Greet all visitors with warmth and manage check-ins while upholding compliance standards to set the RISE Vibe. Monitor store entry/exit and site perimeters to ensure safety, de-escalate situations with empathy, and report any incidents urgently. Escort customers and visitors, support team operations regarding cleanliness and guest flow, and conduct visual inspections per SOPs. Maintain a visible, mobile presence throughout the shift, remaining alert and responsive during extended periods while operating POS systems and communicating with diverse audiences. Work in a fast-paced retail environment with outdoor duties in varying weather conditions, moving inventory up to 30 pounds as needed.
Required Qualifications
- Must have reliable, responsible, and dependable attendance
- Must pass all required background checks including state-specific cannabis employment requirements
- Possess valid driver's license or state ID
- Must be 21 years or older and meet all state-specific cannabis employment requirements
- Must be and remain compliant with all legal or company regulations for working in the cannabis industry
- Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday)
- Capable of remaining alert and responsive during extended periods of time
- Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary
- Remain in a stationary position, if required, to meet the needs of the business
- Converse and communicate with individuals and groups of people directly
- Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email
- Inspect and receive detailed information, such as patients' and/or customers' dates of birth, order information, or inquiries
- Move inventory and materials weighing up to 30 pounds independently
- Position self to move inventory and materials in storage areas
- Comfortable standing or walking for extended periods, up to the duration of a scheduled shift or workday and working both indoors and outdoors
- Asset Protection Specialists are expected to maintain a visible and mobile presence throughout their shift
- Friendly, professional demeanor with excellent interpersonal skills
- Ability to remain calm and empathetic in stressful situations
- Consistent demonstration of excellent customer service skills
- Ability to establish and maintain effective working relationships with all employees
- Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
- Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures
- Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
- Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements
Desired Qualifications
- At least one year of customer-facing or concierge experience strongly preferred
- Familiarity with POS systems and/or compliance technology preferred
- Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest-first, hospitality-focused service
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