Asset Protection Specialist (Part Time)
On-siteWarminster, Pennsylvania, United States
Job Summary
Greet all visitors with warmth and manage check-ins professionally while upholding compliance standards. Serve as a visible, approachable presence to deter incidents, monitor store entry/exit and site perimeters, and de-escalate situations with empathy. Escort customers and visitors to support operations, conduct visual inspections per SOPs, and respond urgently to safety or compliance incidents. Assist with emergency procedures including fire, evacuation, or weather response. Maintain a mobile, on-foot presence throughout the dispensary floor, moving inventory and communicating directly with guests and team members. Work varying shifts including mornings, days, nights, and weekends.
Required Qualifications
- Must have reliable, responsible, and dependable attendance.
- Must pass all required background checks including state-specific cannabis employment requirements.
- Possess valid driver's license or state ID.
- Must be 21 years or older and meet all state-specific cannabis employment requirements.
- Must be and remain compliant with all legal or company regulations for working in the cannabis industry.
- Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday)
- Capable of remaining alert and responsive during extended periods of time.
- Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary.
- Remain in a stationary position, if required, to meet the needs of the business.
- Converse and communicate with individuals and groups of people directly.
- Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email.
- Inspect and receive detailed information, such as patients' and/or customers' dates of birth, order information, or inquiries.
- Move inventory and materials weighing up to 30 pounds independently.
- Position self to move inventory and materials in storage areas.
- Comfortable standing or walking for extended periods, up to the duration of a scheduled shift or workday and working both indoors and outdoors.
- Asset Protection Specialists are expected to maintain a visible and mobile presence throughout their shift.
- Friendly, professional demeanor with excellent interpersonal skills.
- Ability to remain calm and empathetic in stressful situations.
- Consistent demonstration of excellent customer service skills.
- Ability to establish and maintain effective working relationships with all employees.
- Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.
- Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures.
- Employee must be able to follow instructions as directed and incorporate constructive criticism from managers.
- Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.
- Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs.
Desired Qualifications
- At least one year of customer-facing or concierge experience strongly preferred.
- Familiarity with POS systems and/or compliance technology preferred.
- Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest-first, hospitality-focused service.
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