Asset Protection Detective, Towson Town Center - Full Time

Asset Protection Detective for Macy's Towson Town Center responsible for using surveillance techniques to identify and apprehend shoplifters and dishonest employees, recovering stolen merchandise, preparing evidence and reports for investigations, and testifying in court. Role emphasizes de-escalation, maintaining a safe customer environment, building partnerships with store colleagues and law enforcement, and training peers on protection protocols. Requires flexibility to work days/evenings/weekends/holidays, strong teamwork and independent work ability, and adherence to laws and company policies. High school diploma or equivalent and required licenses/certifications are needed; NY postings require NY State Security Guard License. Strong physical stamina and ability to perform apprehensions and operate under surveillance-driven security protocols are essential.