Asset Protection Detective, Poughkeepsie Galleria - Full Time
On-sitePoughkeepsie, New York, United States
Job Summary
Conduct daily asset protection duties by using surveillance techniques, investigative tools, and reporting systems to identify theft, dishonest activity, and shortage trends. Partner with store teams, Asset Protection leaders, and law enforcement to support investigations, apprehend shoplifters, and recover stolen merchandise. Apply de-escalation tools and sound judgment to maintain a safe environment for customers and colleagues while preparing clear documentation, statements, and evidence for audits and legal proceedings. Train colleagues on asset protection protocols and testify in court for criminal and civil cases as needed. Maintain compliance with company policies and legal standards related to apprehensions, searches, and evidence preservation.
Required Qualifications
- Ability to observe, identify, and respond to suspicious activity in a retail environment
- Strong communication skills with the ability to partner effectively with customers, colleagues, leaders, and law enforcement
- Ability to use sound judgment, de-escalation tools, and company procedures to support a safe environment
- Ability to handle proprietary, sensitive, and confidential information with discretion and integrity
- For jobs in New York, a current New York State Security Guard License
- Must be able to apprehend shoplifters
- Ability to sustain long periods of time enclosed in surveillance areas
- Frequently lift/move up to 30lbs
- Requires close vision, color vision, and ability to adjust focus
- All schedules contain weekend shifts as part of the requirements
Desired Qualifications
- Experience in retail, customer service, asset protection, security, investigations, or law enforcement
- Ability to prepare accurate reports, statements, and documentation related to incidents and investigations
- Experience using surveillance systems, reporting tools, or investigative technology
- Ability to train or coach colleagues on asset protection protocols, shortage reduction, or safety practices
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