Asset Protection Detective, Mission Viejo - Full Time

Asset Protection Detective at Macy’s in Mission Viejo is responsible for using surveillance techniques to identify and apprehend shoplifters and dishonest employees, recovering stolen merchandise, researching and providing statements and evidence for investigations, preparing reports, maintaining compliance with laws and company policies, building partnerships with store colleagues and law enforcement, testifying in court, training colleagues on protection protocols, responding to alarm conditions, and supporting safety and security across the store. The role emphasizes de-escalation, teamwork, flexible availability including weekends and holidays, and requires a High School Diploma or equivalent along with required licenses and certifications. This is a full-time position with typical hours reflecting 30+ hours per week, including weekends.”,