Asset Protection Detective, Metro Center - Downtown - Part Time
On-siteWashington, District of Columbia, United States or Washington, United States
Job Summary
Conduct daily asset protection duties by using surveillance techniques and investigative tools to identify theft, dishonest activity, and shortage trends. Partner with store teams, Asset Protection leaders, and law enforcement to investigate incidents, recover stolen merchandise, and maintain compliance with legal standards for apprehensions and evidence preservation. Prepare clear documentation, statements, and reports to support audits, legal proceedings, and court testimony as needed. Apply de-escalation tools to ensure a safe environment for customers and colleagues while responding to alarm calls and facilitating first aid when required. Maintain close observation of the retail environment to detect suspicious activity and uphold company policies throughout the shift.
Required Qualifications
- Ability to observe, identify, and respond to suspicious activity in a retail environment
- Strong communication skills with the ability to partner effectively with customers, colleagues, leaders, and law enforcement
- Ability to use sound judgment, de-escalation tools, and company procedures to support a safe environment
- Ability to handle proprietary, sensitive, and confidential information with discretion and integrity
- For jobs in New York, a current New York State Security Guard License
- Must be able to apprehend shoplifters
- Ability to sustain long periods of time enclosed in surveillance areas
- Frequently lift/move up to 30lbs
- Requires close vision, color vision, and ability to adjust focus
- All schedules contain weekend shifts as part of the requirements
Desired Qualifications
- Experience in retail, customer service, asset protection, security, investigations, or law enforcement
- Ability to prepare accurate reports, statements, and documentation related to incidents and investigations
- Experience using surveillance systems, reporting tools, or investigative technology
- Ability to train or coach colleagues on asset protection protocols, shortage reduction, or safety practices
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