Asset Protection Detective, La Plaza Mall - Full Time
On-siteMcAllen, Texas, United States
Job Summary
Use surveillance techniques to identify and apprehend shoplifters and dishonest employees while recovering stolen merchandise. Leverage de-escalation tools to ensure safety for customers and colleagues, then research evidence and prepare reports on theft incidents and audits. Maintain strict compliance with laws and policies regarding apprehensions and searches, building partnerships with store teams and law enforcement agencies. Testify in court for criminal and civil cases, train colleagues on asset protection protocols, and respond to alarm conditions and special assignments. Facilitate first aid and foster an environment of acceptance and respect. Full-time colleagues work 30+ hours weekly; part-time roles are 12-24 hours. Weekend shifts are required.
Required Qualifications
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- A resourceful self-starter who can adapt quickly to changing priorities
- Ability to communicate and share information with diverse groups of customers and peers
- Enjoy working as part of a team, as well as independently
- Obtain and maintain required licenses, trainings, and certifications
- For jobs in New York, a current New York State Security Guard License is required
- High School Diploma or equivalent
- Walking, standing for extended periods; bursts of quick movement
- Apprehension of subjects in accordance with company policy
- Requires hearing, close vision, color vision, and ability to adjust focus
- Occasional stooping, kneeling, crouching, and reaching above eye level
- Ability to spend long periods of time in enclosed areas
- Lifting and moving items up to 30 pounds
- All schedules contain weekend shifts as part of the requirements
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