Asset Protection - Agent - Michigan Avenue
$53,040–$55,120 year
On-siteChicago, Illinois, United States
Job Summary
Resolve theft through quality apprehensions in high shrinkage areas while adhering to policy and leadership guidance. Identify theft trends using technology, surveillance, and RFID data to aid merchandise accuracy investigations. Maintain store safety by responding to emergencies, escalating security incidents, and serving as a member of the Emergency Response Team. Lead security audits, shrinkage awareness training, and cross-functional partnerships with store leaders and law enforcement. Prepare detailed reports for incidents and testify in court when summoned. Work a flexible schedule based on business needs, with pay ranging from $25.50 to $26.50 hourly.
Required Qualifications
- The ability to make, and be accountable for, decisions use good judgement in a fast-paced environment
- Have detailed, clear and concise verbal and written skills
- Good interpersonal and communication skills
- The ability to maintain a high level of confidentiality
- A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior
- Accountability, initiative, and a high level of ownership
- The ability to work a flexible schedule based on business needs
- Meet any state and local licensing requirements
Desired Qualifications
- Experience in investigative, asset protection and security procedures (preferred)
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