Asset Management - Client Service Associate with Italian and French
On-site · Milan, Lombardy, Italy
Job Summary
Asset Management Client Service Associate supporting clients across Europe (Italy, France, Belgium, Luxembourg, Geneva) with day-to-day client service, onboarding (AML/KYC), and issue resolution. Acts as the link between Sales and Operations, drives onboarding and client service processes, participates in client meetings and regulatory initiatives, handles queries and complaints, communicates updates to Sales and management, and shares market/role knowledge to enhance client experience. The role requires fluency in French, Italian and English, strong client servicing capabilities in financial services, and the ability to collaborate with global teams to ensure consistent service delivery and adherence to procedures.
Required Qualifications
- Fluency in French, English and Italian
- Client servicing/Client relationship management with experience in the financial sector
- Excellent communication skills (oral and written)
- Comprehensive knowledge of Asset Management business
- Ability to provide quantifiable management reporting & present findings
- Strong client service mind-set
- Demonstrated team building skills and ability to work in a team environment
- Self-sufficient with excellent planning, time management, and organisational skills
Desired Qualifications
- Bachelor's degree
- University degree level education preferred
- Fluency in French, English and Italian
- Client servicing/Client relationship management experience in financial sector
- Excellent written and verbal communication
- Strong planning, time management, and organizational skills
- Strategic thinking and the ability to adapt to change
- Ability to provide quantifiable management reporting & present findings
- Team player but able to work independently
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