Asset Management - Alternative Investments Client Account Manager - Vice President
On-site · New York City, New York, United States
Job Summary
Asset Management - Alternative Investments Client Account Manager (Vice President) leads the institutional client experience for JPMorgan Asset Management's Alternatives team. You will act as the primary contact coordinating onboarding and ongoing servicing for institutional clients, maintain deep relationships across US/EMEA/APAC, identify client experience improvements, participate in client meetings and due diligence, support growth with Sales, and drive end-to-end follow-through on internal processes. You will create and maintain team policies and templates, define data requirements, support MIS/KPI reporting, coordinate KYC activities with Client Advisors, and manage multiple cross-business projects with a strong emphasis on risk, financial acumen, and clear communication. A Bachelor's degree is preferred; deep knowledge of asset management structures, servicing workflows, and exceptional client service are required; strong interpersonal and organizational skills, attention to detail, and the ability to operate independently are essential.
Required Qualifications
- Asset management experience with an institutional client service background
- Strong grasp of asset management structures, stakeholders, and servicing workflows
- Builds deep client and internal relationships; understands servicing needs and can influence outcomes
- Sound judgment and decision-making with a strong risk mindset
- Solid financial acumen; communicates confidently using applied financial reasoning
- Operates independently, managing multiple cross-business projects; proactive and adaptable to change
- Meticulous attention to detail and follow-through; excellent English/grammar; strong critical thinking
- Bachelor’s degree – preferred to business-focused disciplines
- Background in client service or in a client facing role especially in areas related to Alternative investments
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