Assessment & Referral Clinician Pediatric Urgent Care Full Time
On-siteGrand Rapids, Michigan, United States
Job Summary
Conduct triage, assessment, and referral services for patients by collaborating with community agencies and handling crisis calls to determine appropriate next steps. Perform face-to-face and telephone consultations with patients in crisis or psychiatric emergencies to assess clinical conditions and recommend care levels. Coordinate admissions and intakes while interfacing with insurance and managed care companies for authorization, then refer patients to outpatient services within or outside the system. Ensure medical record documentation protocols are followed by entering assessment information timely and accurately. Work Monday through Thursday from 12:00 p.m. to 8:30 p.m. and Friday from 9:00 a.m. to 5:30 p.m. as part of a tight-knit team at Pine Rest, a leading behavioral health system in Michigan.
Required Qualifications
- Current, valid license in MI as LLP, LMSW or LLMSW
- Ability to provide culturally inclusive care with a wide range of individuals in a diverse community setting
- Interpersonal relationship skills necessary in order to relate to a wide variety of internal and external contacts including patients and families, multi-disciplinary treatment team members, other hospital employees, and a variety of individuals in the social sphere of the patient under treatment
- Ability to work collaboratively with other community agencies on behalf of clients and/or the organization
- Ability to professionally and calmly handle crisis calls to determine appropriate next steps in the assessment process
- Ability to conduct face-to-face and telephone consultation with patients in crisis/psychiatric emergency to assess their clinical condition and to recommend the appropriate level of clinical care
- Ability to coordinate admissions and/or intakes, including interfacing with insurance and managed care companies for authorization
- Ability to refer patients to outpatient services, either within or outside the system when necessary
- Ability to respond to a range of clients' needs using differential diagnoses and treatment approaches
- Must be available for Monday–Thursday: 12:00 p.m. – 8:30 p.m.
- Must be available for Friday: 9:00 a.m. – 5:30 p.m.
Desired Qualifications
- Obtain and maintain in good standing certification commiserate with treatment provided
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