Assc Patient Care Coord

Assc Patient Care Coord serves as the primary front-desk point of contact for patients, handling reception, registration, scheduling, payments, and customer service to support efficient clinic operations. Responsibilities include greeting/checking in/out patients, scheduling, maintaining patient records in the practice management system, collecting payments, addressing questions or concerns across phone, email, and patient portals, coordinating front-desk workflow, fostering positive relationships with referral sources and internal teams, de-escalating concerns, maintaining confidentiality and HIPAA compliance, organizing documentation and filing, collaborating across departments, and performing duties independently or as part of a team in a fast-paced environment with flexibility for additional tasks.