Asia Pacific Regional Manager, Service Business Unit
On-siteHsinchu, Taiwan, Taiwan
Job Summary
Provide executive leadership for Asia Pacific regional business and customer strategy, planning, and execution for the MDP/ALD service business unit. Directly manage regional product marketing and field service focal teams while engaging sales and field service leadership to drive service opportunities. Develop opportunity value propositions, business sizing, and Go-To-Market strategies including pricing models, financial plans, and analytics. Lead cross-functional engagement across geographies and external partners to deliver on business and stakeholder expectations, utilizing CRM, SF, and ERP processes. Make customer and management presentations to support sales opportunity development and strategic planning. Track service contract performance and coordinate ELS/NPI equipment support to ensure program success in performance, cost, and timing.
Required Qualifications
- Higher Degree or equivalent experience with minimum 7+ years of industry experience
- Demonstrates depth and/or breadth of field experience and expertise in Wafer Fabrication Equipment and Metal and Atomic Layer Deposition Products operation and business
- Demonstrates product knowledge along with technical expertise; understanding for value creation for customers
- Ability to provide leadership and influence without direct authority, managing in a matrixed organization
- Demonstrates understanding of service business principles
- Customer focused - Strong business and commercial acumen with previous regional leadership, management, or marketing/sales experience
- Strong program management and technical acumen with past product marketing experience
- High financial acumen and analytical/data-oriented decision-making style
- Strong analytical skills and experience using Microsoft Excel
- Positive can-do entrepreneurial attitude that builds support
- Strong communication skills and interpersonal presence that extends confidence and humility
- Experience building and delivering executive level presentations
- Ability to innovate and solve unique and complex problems with broad impact on the business
- Critical thinking and ability to influence and communicate effectively with multiple internal stakeholders (technologists, engineering, Ops, finance, marketing, strategy)
- Ability to anticipate customer needs, business and regulatory issues; recommend product, process or service improvements
- Excellent time management and project management skills
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