Ashland Host (Part Time)
On-siteAtlanta, Georgia, United States
Job Summary
Greet guests warmly and professionally upon arrival, managing reservations, walk-ins, and waitlists using the hotel's reservation system. Escort guests to their tables, provide menus, and communicate estimated wait times while accommodating special seating requests. Maintain cleanliness and organization of the host stand and entrance area, answer phone calls, and assist with inquiries regarding hours and menus. Coordinate with servers and managers to ensure timely seating and guest satisfaction, monitor dining room flow, and resolve minor concerns with empathy. Perform other duties as assigned and adhere to all hotel policies for a safe environment.
Required Qualifications
- Previous experience in hospitality, customer service, or restaurant hosting
- Strong communication and interpersonal skills
- Ability to multitask and remain calm in a fast-paced environment
- Professional appearance and demeanor
- Familiarity with reservation systems and basic computer skills
- Flexibility to work varying shifts, including nights, weekends, and holidays, as needed
- Physical ability to stand for extended periods and move throughout the restaurant
- Regular and reliable attendance in conformance with company standards
Desired Qualifications
- Previous experience in hospitality, customer service, or restaurant hosting preferred
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