ASESOR UNIVERSAL II - DIVISIÓN CALLAO SAN MIGUEL
On-siteEl Callao, Estado Bolívar, Bolivarian Republic of Venezuela
El Callao, Estado Bolívar, Bolivarian Republic of VenezuelaOn-siteFull TimeFinancial ServicesEnterprise
Full TimeEnterpriseFinancial Services
Job Summary
Conduct cash counting, reconciliation, and vault checks before and after operations; process customer deposits, withdrawals, checks, transfers, and account openings while verifying client identity and detecting counterfeit currency. Execute credit evaluation, card issuance and blocking, and maintain client databases. Manage commercial sales for cards, loans, and insurance products; cross-sell services and recover at-risk accounts. Handle customer complaints, ensure batch transaction integrity, and coordinate with the Sub Manager for office accounting and supply logistics.
Required Qualifications
- Valid work visa, work permit, or residence permit for the country of employment
- Ability to comply with local labor and immigration regulations
- Proficiency in Spanish
- Ability to handle cash operations including counting, reconciliation, and archiving
- Ability to perform customer identification procedures
- Ability to detect and retain counterfeit bills
- Ability to process deposits, withdrawals, account credits/debits, checks, services, placements, M.E purchases/sales, transfers, wire transfers, and account openings for natural persons
- Ability to sell and cross-sell financial products including cards, loans, installments, subrogation, and insurance
- Ability to maintain accurate client database information
- Ability to evaluate and analyze credit operations for approval
- Ability to issue, inform, pre-qualify, and emit credit and debit cards
- Ability to assign, cancel, or block debit and credit cards
- Ability to manage client domiciliation, maintenance, and cancellations
- Ability to manage client complaints and incidents with quality and agility
- Ability to identify dissatisfied clients and offer retention alternatives
- Ability to monitor client risk status (alive and expired)
- Ability to support office accounting reconciliation
- Ability to receive, count, consult, and report remesas with dual control
- Ability to consult and register client information regarding anti-money laundering activities
- Ability to manage cash supply to ATMs
- Ability to handle batch transaction processes without inconclusiveness
- Ability to update and archive client documentation
- Ability to participate in office meetings and report on management topics and client needs
- Ability to execute commercial campaigns for non-personalized and optional client segments
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