ASC Customer Care Representative - HR (Fort Knox, onsite)
$36,920–$36,920 year
On-site · Fort Knox, Kentucky, United States
Job Summary
Customer Care Representative for Army HR at Fort Knox, with duties including assisting soldiers, veterans, retirees, and Army families with HR issues and inquiries via phone, email, or hard copy; handling CRSC/TSGLI and retirement packet processing, ADPAAS accountability, and other guidance on Army HR functions; proficient in gathering information, problem-solving, and communicating clearly; requires English proficiency with bi-lingual a plus, multitasking, and familiarity with MS Office; experience with Avaya phone systems, Soldier Management System, and Army policies; shift 9:30am–6:00pm EST; on-site at Fort Knox, KY.
Required Qualifications
- High school diploma or GED
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