Argos Shift Manager
On-siteBelfast, Northern Ireland, United Kingdom
EXPIREDBelfast, Northern Ireland, United KingdomOn-siteFull TimeRetail ServicesLarge
Full TimeLargeRetail Services
Job Summary
Manage shifts within Argos stores by coaching colleagues, directing teams, and leading full store operations in the absence of the Store Manager. Organize the warehouse, handle deliveries, and serve customers while driving sales and profitability through strong commercial awareness and product knowledge. Ensure the store remains safe and compliant, and deliver measurable results against KPIs for sales, availability, and customer satisfaction. Work alongside the team on the shop floor to provide on-the-job support and maintain smooth daily operations.
Required Qualifications
- Experience of organising, running, and planning for a fast-paced operation
- Comfortable directing a team, providing day-to-day coaching and on-the-spot guidance to support the delivery of brilliant experiences for both colleagues and customers
- Support the Store Manager in ensuring the store is safe and compliant
- Demonstrates strong commercial awareness, such as having product knowledge
- Can work towards and deliver KPIs with the aim of driving profitability for the store
- Has a growth mindset and a drive for personal growth, whilst helping others to grow
- A track record of delivering brilliant customer service and coaching colleagues to do the same
- Experience of motivating others, driving sales and performance, and keeping operations running smoothly
- Operational leadership skills — you've taken responsibility for operations in the absence of management
- Demonstrated success in meeting or exceeding KPIs — whether it's sales, availability, customer satisfaction or colleague engagement, you've made a measurable impact
- You walk the talk — showing up every day as a role model for service and values
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