Argos Shift Manager
On-site · Malvern, England, United Kingdom of Great Britain and Northern Ireland
Job Summary
Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams and being the go–to people for on-the-job support. They coach colleagues in store to ensure everyone can deliver brilliantly for our customers whilst also working alongside the team on the shop floor. Often, they’ll get to lead the full store operation in the absence of the Store Manager, ensuring the resource is allocated to deliver day-to-day tasks such as organising the warehouse, taking deliveries and serving our customers. They’re experts in our products and services, focusing on driving sales and profitability.
Required Qualifications
- A track record of delivering brilliant customer service and coaching colleagues to do the same.
- Experience of motivating others, driving sales and performance, and keeping operations running smoothly.
- Operational leadership skills — you’ve taken responsibility for operations in the absence of management.
- Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement.
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