Area Manager (South Central)
On-siteNew York City, New York, United States or Texas, United States
Job Summary
Retail Area Manager for Diptyque overseeing a distributed set of stores in the South Central region (Texas) with coordination to NYC HQ. Drives topline sales and profitability, ensures flawless customer experiences, and enforces brand standards and operational excellence. Responsibilities include leading and developing store teams, recruiting and coaching talent, analyzing performance with written action plans, executing product launches and inventory needs, planning events and client outreach, and collaborating with cross-functional partners to implement omnichannel strategies. Requires proven luxury retail leadership, ability to hire/train staff, strong analytical skills for reporting, and willingness to travel up to 75% (including to NYC) and work on evenings/weekends as business requires.
Required Qualifications
- Bachelor's Degree in related field
- At least 3 years of experience managing a luxury retail store
- Experience managing multi-unit operations
- Experience with MS Excel, PowerPoint, Word
- Ability to travel up to 75% within South Central US and to NYC headquarters as necessary
- Strong leadership and recruitment/people development skills
- Knowledge of CRM and omnichannel strategies
- Excellent communication and interpersonal skills
- Ability to work evenings and weekends as required
- Fluent in luxury retail brand standards and client experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.