Area Manager
On-siteDamansara, Selangor, Malaysia
Job Summary
Drive revenue growth and achieve area sales targets across multiple clinics by coaching Clinic Managers, analyzing sales trends, and implementing action plans for underperforming locations. Monitor daily, weekly, and monthly KPIs to ensure consistent commercial performance while standardizing sales processes and enhancing consultation quality. Evaluate marketing campaigns, oversee inventory management, and lead succession planning to develop future leaders. Conduct regular field visits, performance reviews, and operational audits to maintain compliance and operational readiness. Manage a high-performance sales culture focused on customer acquisition, retention, and repeat business. Requires a Bachelor's degree, 5–8 years in sales or multi-site management, and willingness to travel frequently.
Required Qualifications
- Bachelor's degree in Business, Marketing, Management, or a related field
- Minimum 5–8 years of experience in Sales, Commercial, Retail Operations, or Multi-site Business Management
- At least 2 years in a leadership role managing multiple locations
- Proven track record of consistently achieving revenue, sales, and profitability targets
- Strong understanding of sales management, customer acquisition, conversion optimization, and customer retention strategies
- Strong analytical skills with the ability to interpret business performance, identify opportunities, and develop data-driven action plans
- Demonstrated ability to coach and develop frontline leaders, improve sales capabilities, and build high-performing teams
- Excellent leadership, stakeholder management, and communication skills
- Hands-on and comfortable working in the field, conducting regular clinic visits, coaching sessions, and performance reviews
- Strong problem-solving skills with the ability to execute quickly in a fast-paced environment
- Familiarity with CRM systems, sales dashboards, and Microsoft Excel/Google Sheets for performance tracking
- Willing to travel frequently across assigned clinic locations
- Strong understanding of consultation-based or high-ticket sales environments
Desired Qualifications
- Experience managing multi-unit operations in industries such as beauty, aesthetics, healthcare, retail, hospitality, F&B, fitness, or other service-based businesses
- Experience in the aesthetic clinic, beauty, skincare, healthcare, wellness, or premium retail industry
- Experience launching or scaling new branches, regions, or business units
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