Area Manager of Operations
$135,000–$150,000 year
On-siteBoston, Massachusetts, United States
Job Summary
Oversee operational execution, financial performance, and guest experience across multiple centers while coaching General Managers and senior leadership teams to raise operational consistency. Analyze multi-unit performance data to identify improvement opportunities and implement changes that drive growth. Support sales initiatives, event programs, marketing execution, and staffing strategies across your area. Stay present across centers during nights, weekends, and holidays to reinforce standards and partner with regional leaders to execute companywide initiatives. Requires 5+ years of multi-unit leadership experience in high-volume entertainment or hospitality, with a proven record of driving sales growth and advanced financial acumen. Salary range $135,000 to $150,000 per year.
Required Qualifications
- 5 or more years of multi-unit leadership experience in high-volume entertainment, hospitality, or food and beverage
- A proven record of driving sales growth and financial performance across multiple locations
- Demonstrated success developing General Managers into stronger operators
- Advanced financial acumen across multiple P&Ls including budgeting, forecasting, labor, and margin optimization
- A data-driven approach to identifying operational gaps and building plans that fix them
- Willingness to travel frequently and work flexible schedules including nights, weekends, and holidays
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