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H&M GroupPosted 1 month ago

Area Manager, Korea

On-siteSeoul, Seoul, South Korea

Full TimeSenior LevelEnterpriseRetail

Job Summary

Lead the commercial results, customer experience, and profitability of stores within Korea by overseeing strategic planning and execution of sales-driving and operational activities. Analyze performance data to identify opportunities, drive continuous improvement, and implement cost control measures to ensure strong financial performance. Champion a customer-first mindset by monitoring service benchmarks and collaborating cross-functionally to optimize store layouts and uphold audit criteria. Build high-performing teams by coaching Store Managers, guiding the full employee lifecycle, and fostering an inclusive culture aligned with COS values. Ensure full compliance with health, safety, and legal regulations while minimizing stock loss through rigorous audits. Report to the Head of Sales APAC in Singapore with a requirement for a Seoul office presence four days a week and existing right to work in Korea.

Required Qualifications

  • Right to live and work in Korea
  • Business Acumen
  • Dedication to Excellence
  • Customer Centricity
  • Operational Excellence
  • Communication

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