Area Manager
On-siteNew York City, New York, United States or New York, United States
Job Summary
Inspire and lead a multi-unit team to deliver against financial goals and KPIs while driving assigned coffee shops to achieve all sales and financial targets. Manage and measure performance through coaching and documentation, assist in recruitment and succession planning, and track customer experiences to ensure a flawless service standard. Ensure compliance with food safety regulations, maintain clean working environments, and identify opportunities to drive business profitability. Build environments for effective training and development across the trade area. Requires 5+ years of management experience in food and beverage, proven leadership skills, and the ability to work all day parts including weekends and holidays.
Required Qualifications
- 5+ years of management experience in food and beverage and/or customer service
- Multi-unit management
- Proven leadership and problem-solving skills
- Proven record of ability to deliver financial results
- Reliable transportation
- Ability to work all day parts during hours of operation, weekends, and holidays
- Strong organizational, interpersonal, and communication skills
- Adaptable and resilient in a wide variety of circumstances
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