Area Manager - DD/IDD Services
$58,900–$58,900 year
On-siteZionsville, Indiana, United States
Job Summary
Oversee multiple residential homes and staff teams within an assigned region, providing leadership, operational oversight, and program support to ensure high-quality, person-centered services and compliance with state, licensing, and Medicaid requirements. Supervise, coach, and support employees across assigned programs while promoting accountability, teamwork, professional development, and high-quality service delivery. Monitor staffing trends, program performance, and fiscal responsibilities while participating in on-call rotation and responding to emergencies or operational concerns as needed. Assist with operational, staffing, participant, and family concerns to promote individual choice and independence. Requires a Bachelor's degree in Human Services or related field, 2–3+ years of supervisory experience, and a valid driver's license. Monday through Friday schedule with on-call responsibilities.
Required Qualifications
- Bachelor's degree in Human Services or a related field required, including Psychology, Counseling, Sociology, Allied Health, or Human Services
- 2–3+ years of experience supporting individuals with intellectual and developmental disabilities, long-term care, or community-based services, including prior supervisory or management experience within residential or human services settings
- Valid driver's license with a driving record that meets agency insurance requirements
Desired Qualifications
- Understanding of person-centered supports, compliance standards, and Medicaid/CIH Waivers or HCBS services preferred
- Experience supporting multi-site residential or community-based programs
- Experience with staff development, training coordination, or leadership mentoring
- Data-driven performance management experience
- Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards
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