Area Manager | Boston
$85,000–$130,000 year
On-site · Boston, Massachusetts, United States
Job Summary
Area Manager leading multiple Blank Street locations in Boston, coaching General Managers, and driving performance, culture, and operations. Responsible for area-level P&L, labor and inventory planning, short-term forecasting, and implementing HQ initiatives across the market. Acts as the bridge between HQ and field, ensuring consistent brand standards, operational efficiency, and exceptional customer service. Travel regularly across Boston and report to the Director of Operations; lead hiring, development, and performance of store leadership to sustain growth and a high-performing culture.
Required Qualifications
- 5+ years experience in retail or hospitality multi-unit operations
- Experience with new store openings
- Strong leadership skills, including the ability to lead and develop salaried managers
- Hands-on approach to tackling operational challenges and delivering results
- Excellent problem-solving and decision-making abilities
- Excellent communication and organizational skills
- Ability to manage multiple locations and stakeholders
- Experience managing labor and inventory planning
- Ability to train and develop teams and nurture leadership
Desired Qualifications
- 5+ years experience in retail or hospitality multi-unit operations
- Experience with new store openings
- Strong leadership skills and ability to develop salaried managers
- Excellent problem-solving and decision-making abilities
- Excellent communication and organizational skills
- Ability to manage multiple locations and stakeholders
- Experience in coaching and developing teams
- Budgeting and labor planning experience
- Customer service orientation and hospitality mindset
- Ability to train and develop leaders across a market
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