Area Director
$70,000–$90,000 year
On-siteNorth Liberty, Iowa, United States
Job Summary
Lead a multi-unit team of store management, full-time, part-time, and contracted members to drive customer acquisition, conversion, and retention for swim, scuba, and travel programs. Maximize business results through exceptional internal customer service, leadership selection, training, development, and coaching while ensuring safe, clean, and well-merchandised retail training centers. Manage equipment sales, inventory, and service for home and market stores, collaborating with enterprise Store Support to develop new leaders and maintain industry safety and training standards. Operate with an owner/operator mentality to optimize income and profit generation across all units in your market.
Required Qualifications
- Demonstrable relevant multi-unit experience in the successful leading of customer-focused teams: prospecting, recruiting, interviewing, selection, training, performance coaching, performance management, succession planning and separation
- Extensive track record of effective succession planning and team development on a multi-unit scale
- Successful sales leadership experience across varied media: in-person, over the phone, and in writing (email, letters, etc.)
- Experience in efficient resource and financial management: revenue, margin, payroll, expenses
- Scuba, Aquatics, Certified Pool Operators, lifeguard, and/or dive professional experience or a strong desire to learn those competencies
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