Area Customer Manager
On-siteRivers, Manitoba, Canada
Job Summary
Drive BNPL GMV, retention, and revenue growth across the assigned territory by executing customer acquisition strategies and identifying underpenetrated markets. Manage relationships with distributors and key accounts while enforcing credit policies, monitoring NPL levels, and resolving issues to ensure service quality. Supervise field teams, validate route plans, and coach staff to improve sales effectiveness and operational standards. Track area-level KPIs, prepare performance reports, and collaborate with regional, credit, and operations teams to support product rollouts and market intelligence. Requires 5–8 years in sales or distribution with strong credit management skills.
Required Qualifications
- Bachelor's degree in Business, Marketing, Economics, or a related field
- 5–8 years' experience in open market sales, customer management, distribution, or FMCG/fintech operations
- Proven experience managing FMCG distributors, field teams, or large customer portfolios
- Strong understanding of credit management and collections
- Experience working in fast-paced, target-driven environments
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