Area Care Liaison
On-siteHayesville, North Carolina, United States
Job Summary
Coordinate and evaluate patient admissions across multiple care centers while conducting on-site hospital visits to educate referral sources and convert referrals to admissions. Build and maintain relationships with hospitals, physicians, insurers, and community partners to manage referral pipelines and maintain a target list of key contacts. Complete pre-admission assessments including clinical, financial, and insurance reviews, and serve as a trusted liaison between patients, families, and care teams. Educate patients and families on rehabilitation services, expectations, and care options while collaborating with leadership to meet census and growth goals. Troubleshoot service concerns to ensure high referral satisfaction and retention, and participate in community outreach and business development initiatives. Stay current on Medicare, Medicaid, and insurance guidelines. This role requires travel between facilities and experience in admissions, case management, or business development.
Required Qualifications
- Minimum 3 years of experience in business development, admissions, or healthcare marketing
- Strong understanding of skilled nursing or post-acute care
- Current active and unencumbered state nursing license (if applicable)
Desired Qualifications
- Nursing degree (preferred)
- Experience with managed care, insurance, or payer sources preferred
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