Arbitration Specialist

Investigate claims to determine arbitration potential and pursue recovery opportunities, including subrogation denial reviews, damage disputes, coverage disputes, and liability disputes. Prepare materials, documentation, and correspondence for unsettled claims while communicating with claims professionals, clients, attorneys, collection agencies, arbitration forums, and legal partners. Handle qualifying outbound and inbound arbitration filings and hearings, maintaining an active claim diary to ensure matters are aggressively pursued and resolved in a timely manner. Partner closely with Subrogation teams and liability partners throughout the process, contributing to continuous improvement of claims handling processes while supporting exceptional customer service and cost management. Maintain accurate arbitration records, documentation, claim notes, and status updates while collaborating on special projects, process improvements, and change initiatives. Work across multiple systems to support timely claim resolution and effectively manage shifting priorities in a fast-paced environment.