AR Follow Up Specialist - Summit Medical Group

Communicate with payers, patients, and providers to ensure timely resolution of outstanding claims via phone, email, fax, or mail. Maintain, update, and audit patient account and eligibility information while managing reconciliations for missing remittance, refunds, and adjustments. Coordinate with management on denial trends, attend payer meetings, and investigate pending reports using available website tools. Resolve billing inquiries from insurance companies and physicians, ensure coding compliance, and adhere to all HIPAA confidentiality guidelines. Keep current on payer policy changes, internal billing policies, and training related to registration and computer skills. Actively participate in site-level Quality Improvement Activities and perform special projects as assigned by the management team.