AR Collection & Dispute Manager
On-sitePlano, Texas, United States
Job Summary
Manage the Accounts Receivable portfolio by conducting consistent reviews of assigned accounts to ensure accurate data and timely follow-up. Collaborate with customers to resolve collection issues, address invoice discrepancies, and make recommendations regarding collection or legal status. Lead a team by managing staff, setting key performance indicators, balancing workloads, and providing training and mentorship. Develop analyses and reporting using SAP, Excel, and Tableau to drive process improvements and escalate critical matters to leadership. Maintain accurate customer profiles and ensure cross-trained coverage for high standards.
Required Qualifications
- Bachelor's degree in Accounting, Finance, Business, Information Systems
- 6-8 years related experience
- Prior Team Leadership experience
- Solid analytical and problem-solving skills
- Ability to identify discrepancies and inconsistencies
- Strong attention to details
- Diplomacy and ability to deal with difficult situations
- Excellent Oral & Written Communication Skills
- Solid Microsoft Office skills (Word & Excel)
- V-lookup and Pivot tables
- Macros a+
- Sense of urgency to get it done required
- Ability to multi-task in fast paced environment
Desired Qualifications
- Experience with SAP or similar ERP system preferred
- AI tool implementation and usage skills in the job function preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.