Apprentice
$37,440–$52,000 year
On-site · Knoxville, Tennessee, United States
Job Summary
Apprentice Surface Experts Technician role focused on hands-on surface repair with a customer-service orientation. Responsibilities include assisting with color-matching repairs on surfaces such as floors, countertops, tubs, cabinets, and appliances, tracking progress in the dispatch system, collaborating with the support team, following a structured 5-step repair process, and using a personal tool-kit to complete repairs. Offers training track, performance-based bonuses, weekly team meetings, and a benefits package including paid holidays and PTO. Pay ranges from $18 to $25 per hour with potential bonuses; no weekend or late shifts. Surface Experts emphasizes delivering a positive customer experience and sustainable repair work.
Required Qualifications
- Experience working with your hands
- Ability to identify, compare, and recreate colors
- Duties include customer service to tenants and property management staff
- Track work progress in dispatch tool
- Communicate with support team
- Understand and utilize 5-step repair process
- Use tools in custom tool-kit
- Problem-solve repairs creatively
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