Apprentice Cake Decorator
On-siteCanton, Michigan, United States
Canton, Michigan, United StatesOn-siteFull TimeEntry LevelEnterprise
Full TimeEntry LevelEnterprise
Job Summary
Learn product knowledge, procedures, and merchandising principles to ensure store goals are met and customers are delighted. Follow proper safety and sanitation guidelines while preparing, decorating, and rotating cake products for bakery cases and displays. Greet customers, answer questions about seasonal items and special orders, and demonstrate suggestive selling techniques. Accurately record special orders, maintain cleanliness of equipment and work areas, and assist with unloading deliveries and department setups.
Required Qualifications
- High School diploma
- At least 18 years of age
- 0 to 6 months experience
- Must be able to lift up to 50 pounds
- Must be a team player
- Must be eager to support an amazing team
- Must have the drive to grow your career in leadership
- Must have the ability to inspire those around you
- Must be creative with cuisine
- Must be passionate about the business, the trends and what makes customers tick
- Must have culinary vision beyond a simple 'what's for dinner?'
- Must be able to exchange ideas and learn tricks of the trade
- Must be able to ensure that each guest discovers the pleasure of tasting incredible food and our passion for providing it at every turn
- Must learn product knowledge and procedures, such as product information by category, special orders, cake program, portion control, seasonal items and mixing colors
- Must follow proper procedures to ensure store meets out-of-stock percentage goals
- Must apply merchandising principles that will help to generate sales as well as WOW the guest
- Must maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products
- Must provide exemplary customer service by greeting customers in the department and ensuring they are able to locate the products they are looking for
- Must have sufficient knowledge to answer questions and make suggestions to our customers
- Must become familiar with products in the store to answer questions and make suggestions to customers
- Must properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment
- Must actively demonstrate appropriate suggestive selling techniques
- Must prepare and decorate product for the Bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale
- Must provide active sampling opportunities, when appropriate
- Must accurately record special orders on Bakery products to ensure the customer is delighted with the finished product
- Must maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met
- Must maintain cleanliness of department and work area, including the back room, coolers and freezers
- Must maintain proper safety and sanitation methods, emergency procedures, clean-ups, steritech, proper lifting and housekeeping to ensure department standards are met
- Must assist in maintaining Bakery backroom, cooler and freezer efficiency by unloading deliveries
- Must maintain department procedures, daily setups, order taking, understanding copyright policies and proper product rotation
- Must assist in other areas as required
Desired Qualifications
- No retail decorating experience
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