Appointment Setter/Dental Receptionist
On-siteYork, Pennsylvania, United States
Job Summary
Qualify and set leads from online marketing for new patient appointments and Invisalign consultations. Check patients in and out, ensuring all necessary paperwork is complete, and make appointments following our scheduling template. Take payments, manage patient financial transactions, and answer phone calls to provide exceptional customer service. Ensure patients are informed about upcoming appointments through timely reminders and maintain accurate records and databases. Collaborate with the dental team to ensure seamless patient care. This role requires 2+ years of experience in a dental receptionist or lead setting position and availability for flexible hours including evenings and weekends.
Required Qualifications
- 2+ years of experience in a dental receptionist or lead setting role
- Excellent communication, interpersonal, and customer service skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong organizational and time management skills
- Availability to work flexible hours, including evenings and weekends (as needed)
- Willingness to travel occasionally for continuing education and training opportunities
Desired Qualifications
- Experience with online marketing and lead generation
- Knowledge of Invisalign and cosmetic dentistry
- Bilingual or multilingual skills
- Proficiency in dental software and technology
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