Appointment Setter - 20098
On-siteNorth Carolina, United States or South Carolina, United States
Job Summary
Appointment Setter for a high-volume inbound/outbound lead pipeline supporting a Costco-partnered window coverings program across North Carolina, South Carolina, and Georgia. The role involves consultative pre-consultation education, geographic routing to group in-home design consultations, and end-to-end scheduling across three states. Responsibilities include managing inbound leads, educating homeowners on product options, optimizing calendar logistics for field design teams, and maintaining CRM records to ensure alignment with field designers and the Office Manager. Requires 3+ years in appointment setting or related roles, strong English communication, geographic-literacy, CRM proficiency, and the ability to coordinate across multiple regional hubs in a remote-capable capacity.
Required Qualifications
- 3+ years of experience in high-volume Appointment Setting, Inside Sales, or Logistics/Dispatch Coordination
- Experience within home services, home improvement, or home staging is a significant asset
- Polished, charismatic, native-level English business presence
- Strong mapping/geographic literacy and comfort using routing tools (e.g., Google Maps) to calculate drive times and cluster accounts
- Proficiency with CRMs and shared enterprise scheduling calendars
- Highly organized, self-directed, and able to manage complex scheduling and lead-flow processes
- Ability to educate homeowners on product specs and coordinate in-home design consultations across NC/SC/GA territories
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