Applications Development & Technical Lead
On-siteAtlanta, Georgia, United States
Job Summary
Lead design, development, and operations for a suite of technical assistance tools and public-facing websites, including ServiceNow-based case management and Drupal-based sites. Direct an agile development team through the full software development lifecycle, managing configuration, testing, deployment, and maintenance across development, staging, and production environments on FedRAMP GovCloud and AWS US Public Cloud. Ensure systems maintain Authority to Operate, comply with FedRAMP, Zero Trust, and NIST SP 800-53 security controls, and meet Section 508 accessibility standards. Coordinate with client Product Owners to drive human-centered design improvements and deliverables.
Required Qualifications
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience)
- Minimum of 8 – 10 years of experience leading application development and O&M for enterprise or federal web systems, including at least 3 – 5 years in a technical lead or comparable leadership role
- Hands-on experience administering and customizing ServiceNow, including Customer Service Management (CSM) and platform configuration
- Demonstrated experience developing and maintaining Drupal-based websites and supporting infrastructure
- Experience deploying and maintaining applications in cloud environments such as AWS US Public Cloud and FedRAMP GovCloud
- Working knowledge of federal security and compliance frameworks, including FedRAMP, ATO processes, NIST SP 800-53, and Zero Trust architecture
- Experience leading agile development teams and applying agile ceremonies and human-centered design practices
- Knowledge of Section 508 accessibility requirements and the U.S. Web Design System (USWDS)
- Ability to obtain and maintain the security and suitability requirements in accordance with the federal government Tech Security, Privacy, and Standard Language for Acquisition
- Must be authorized to work in the United States and maintain a U.S.-based work location as required by the contract
- Must have the ability to obtain Public Trust clearance for federal government agencies
- Must be available for occasional travel at the direction of the Government in conjunction with a specific requirement (e.g., meetings in Washington, D.C., participate in conferences, events, etc. across the nation)
Desired Qualifications
- Prior experience supporting the U.S. Department of Health and Human Services (HHS) or its Operational Divisions
- Familiarity with the Child Care and Development Fund (CCDF) program or early childhood / human services domains
- Experience with IT SDLC processes, the HHS Digital Toolkit, and NextGen Secure Cloud hosting environments
- Relevant certifications such as ServiceNow Certified System Administrator, AWS certifications, PMP, or Certified ScrumMaster (CSM)
- Experience integrating PIV / HHS Access Management System (AMS) authentication and multi-factor authentication (MFA) solutions
- Experience with DR/COOP planning and FedRAMP Rev. 5 annual IR/CP testing and reporting
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