Applications Analyst - Epic Cadence (Salaried, Full-time)

Maintain advanced knowledge of Epic Cadence functionality, including enterprise scheduling, provider templates, appointment requests, referral-linked scheduling, workqueues, contact center workflows, campaign-supported outreach, scheduling rules, registration and Prelude dependencies, eligibility-related workflows, application dependencies, integration points, and downstream impacts across the enterprise. Lead ambulatory, hospital operations, patient access, registration, referral management, authorization, revenue cycle, contact center, clinical, internal information services, and Epic/vendor partners in developing Epic Cadence enhancements, optimization initiatives, and workflow improvement projects. Oversee Epic Cadence application design, build, configuration, maintenance, and validation to ensure functionality aligns with enterprise scheduling, patient access, registration, referral, authorization, ambulatory, hospital operations, contact center, clinical, revenue cycle, reporting, and end-user requirements. Perform complex analysis, build, implementation, and optimization of Epic Cadence workflows to support appointment scheduling, appointment requests, provider and department templates, referral-linked scheduling, authorizations, campaign-supported outreach, Prelude workflows, real-time eligibility-related workflows, patient access operations, and integrated access workflows. Meet regularly with ambulatory, hospital operations, patient access, registration, referral management, authorization, revenue cycle, contact center, clinical, administrative, and patient experience teams to evaluate Epic Cadence workflow issues, resolve system concerns, and identify opportunities to improve access, scheduling efficiency, referral and authorization coordination, patient engagement, operational efficiency, quality, safety, documentation integrity, and the end-user and patient experience. Lead the development and execution of coordinated testing plans for Epic Cadence, including regression, unit, system, integrated, interface, scheduling, referral, authorization, registration, Prelude, eligibility, campaign, reporting, and user acceptance testing to ensure changes function as expected for end users, patients, and connected systems. Serve as a leading advocate for Epic Cadence users by translating patient access, scheduling, registration, referral, authorization, ambulatory, hospital operations, clinical, revenue cycle, contact center, and