Application Support Supervisor
$83,595–$96,134 year
On-siteBartow, Florida, United States
Job Summary
Supervise full lifecycle support of enterprise systems architecture, relational databases, and the GIS platform while managing staff and vendor contracts. Represent the BoCC on technical matters, develop annual budgets, and coordinate recurring meetings with stakeholders to ensure architectural standards are met. Plan, develop, and implement architectural frameworks for new deployments and process re-engineering, providing direction to systems analysts and engineers. Gather requirements, design strategic goals, and document the technology portfolio to align systems with organizational objectives. Respond to after-hours emergencies, monitor SLAs, and conduct feasibility studies for complex infrastructure development. Work before, during, or after emergencies as required.
Required Qualifications
- Graduate of an accredited four-year college or university
- Minimum of six years' programming, analysis, and design including increasing technical experience with an emphasis on enterprise architecture and/or relational database design
- Three years of experience as a supervisor or manager of information technology professionals
- Valid driver's license
- Ability to secure a valid Florida driver's license at the time of employment
- Knowledge of systems architecture process
- Knowledge of enterprise-based applications
- Knowledge of Business Process Modeling and Notation or Archimate
- Knowledge of integration of database design and definition
- Experience in vendor management
- Knowledge of the principles of system documentation and vendor productivity tools
- Ability to recognize incorrect information or work and take remedial actions independently
- Ability to plan, assign, train, coordinate and supervise the work of others
- Ability to use good judgment in administrative and personnel situations/matters and make independent decisions
- Ability to identify and correct problems with the system
- Ability to write, test and debug system and related macros
- Ability to use independent judgment; to plan, organize, train
- Must provide and utilize personal transportation in daily travel to remote sites to perform service calls as required
- Must have a home telephone (or cell phone) within thirty days of employment in this classification as employee is subject to call out
- Must be able to perform the essential functions of the position, with or without reasonable accommodation
- Must be able to lift 50 lbs
Desired Qualifications
- Preferred knowledge of GIS and Database systems
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.