Application Support -Mid Level
$50,000–$175,000 year
On-site · Washington, District of Columbia, United States
Job Summary
Mid-level Application Support role in Washington, DC focused on producing and editing technical materials and manuals, coordinating with technical artists and editors, resolving customer application issues, and supporting customers using various applications. The role involves independent work under limited supervision, handling phone support, configuring online meetings (MS Teams/Zoom), and maintaining professional customer service while learning new technologies and communicating requests related to infrastructure.
Required Qualifications
- AA/AS in a related field
- 5 years of relevant experience
- US citizenship or documented proof of eligibility to work in the US
- conditional offer of employment requires Government clearance eligibility
- verification of past employment, education and references required
- green card holder with last 3 consecutive years as a resident of the US
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