Application Support Engineer
On-site · Pune, Maharashtra, India
Pune, Maharashtra, IndiaOn-siteFull TimeMid LevelDoctorate Or Professional DegreeEnterprise
Type
Full Time
Level
Mid Level
Education
Doctorate Or Professional Degree
Company size
Enterprise
Job Summary
As an Application Support Engineer, act as a software detective by actively monitoring and investigating issues across various components of essential business systems, delivering timely resolutions to ensure smooth operations. Role requires proactive problem analysis, collaboration with cross-functional teams, and maintaining and documenting solutions to build a knowledge base, while guiding junior team members and continuously improving support processes.
Required Qualifications
- Minimum 3 years of experience
- Experience with Avanade Scrum Project Management
- Proficiency in monitoring and troubleshooting multi-component business systems
- Strong communication with technical and non-technical stakeholders
- Documentation of technical processes and knowledge base contributions
- Based at Pune office
- 15 years full-time education required
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