Application Support Engineer
On-site · Bengaluru, Karnataka, India
Job Summary
Application Support Engineer responsible for investigating and resolving issues across multiple components of critical business systems, acting as a software detective. Role emphasizes Ivalua expertise, SI/AMS delivery, cross-functional collaboration, and end-to-end delivery including SIT, UAT, cutover, and hypercare. Requires strong proficiency in Ivalua, S2P processes, integrations, APIs, ETLs, ERP ecosystems, and experience delivering complex enterprise solutions with onshore/offshore teams. Based in Bengaluru with 4+ years in Ivalua program delivery and 15 years of full-time education. The role involves coordinating with global teams, ensuring adherence to delivery standards, and maintaining system stability and performance across essential business applications.
Required Qualifications
- Minimum 3 year(s) of experience required
- 4+ years in enterprise application delivery
- 4+ years in Ivalua program delivery
- Ivalua technical SME, client collaboration and end-to-end Ivalua SI implementation and AMS programs experience
- Ivalua Delivery/Implementation Certification - L1/L2/L3
- Strong experience in software architecture principles and design patterns relevant to custom software development
- Experience in managing complex project lifecycles
- Excellent communication skills to collaborate with diverse teams and stakeholders
- Deep expertise of integrations, middleware, APIs, ETLs and ERP ecosystems
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