Application Support Engineer
On-sitePune, Maharashtra, India
Job Summary
Design, implement, and support enterprise LAN/WAN, Data Center, Cisco ACI, Wireless, SD-WAN, and Hybrid Cloud environments. Configure, troubleshoot, and optimize Cisco Routing & Switching, Firewalls, F5 Load Balancers, and Network Security solutions. Support cloud networking across Azure and AWS, implement Zero Trust, SASE/SSE, and secure remote access. Utilize AI-powered monitoring and AIOps platforms for proactive incident detection and faster resolution. Develop automation using Python, Ansible, Terraform, and REST APIs to streamline provisioning and compliance. Collaborate with Cloud, Security, and DevOps teams to deliver scalable, AI-enabled network services while mentoring junior engineers.
Required Qualifications
- Minimum 5 year(s) of experience in Network Infrastructures
- 15 years full time education
- Proficiency in Network Infrastructures
- Strong knowledge of telecommunication network design principles and deployment methodologies
- Experience with installation, commissioning, and decommissioning of network equipment
- Ability to troubleshoot and resolve complex network infrastructure issues
- Familiarity with network construction and adaptation services for base stations and points of presence
- This position is based at our Pune office
Desired Qualifications
- Strong expertise in Enterprise Networking, Cloud, Security, SD-WAN, and Network Automation
- Experience leveraging AI-assisted operations (AIOps), intelligent observability, automation, and AI-ready infrastructure
- Design, implement, and support enterprise LAN/WAN, Data Center, Cisco ACI, Wireless, SD-WAN, and Hybrid Cloud environments
- Configure, troubleshoot, and optimize Cisco Routing & Switching, Firewalls, F5 Load Balancers, and Network Security solutions
- Support cloud networking across Azure and AWS and enable secure hybrid connectivity
- Implement Zero Trust, SASE/SSE, and secure remote access solutions
- Utilize AI-powered monitoring, observability, and AIOps platforms for proactive incident detection, predictive analytics, and faster issue resolution
- Support connectivity for Microsoft Copilot, Azure OpenAI, AI Agents, and enterprise AI platforms
- Develop and maintain automation using Python, Ansible, Terraform, and REST APIs
- Collaborate with Cloud, Security, DevOps, and Infrastructure teams
- Prepare technical documentation
- Support network modernization initiatives
- Mentor junior engineers
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